eCallChina Phone Card Knowledge Base and Customer Support System
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 Q: Can you guarantee 100% delivery?

No. we cannot guarantee all of your messages are delivered to China cell phone, and we cannot guarantee that we can receive all of the replies from China cell phone. Even in China, phone-to-phone short messages could be lost due to China mobile phone gate way status and problems, specially in China holidays.

If your message is very important and it must be delivered, please use all of available methods to check your message delivery status. You should consider to use different methods (such as email, phone call, fax) to send your must-be-received messages.

Generally speaking, our service is very reliable and acceptable.