eCallChina Phone Card Knowledge Base and Customer Support System
9. Customer Service Expand All Ask a Question/Contact us Get this link
 Q: Can eCallChina guarantee 100% time connection or 100% satisfaction?

No, we cannot guarantee any phone card with 100% time connection, we also believe no company can truely guarantee 100% time connection, even you can pay 10 times expensive price. We maybe able to guarantee 100% time connection in a single day, a single week, a single month, but we absolutely cannot guarantee 100% time connection at any time.

However, we guarantee your 100% satisfaction. We try our every attempt to meet your needs for an economic and reliable telecommunication service. If you cannot satisify our service after all of our attempts, refund your payment is our last step to make you happy.