Phone Card Knowledge Base
and Customer Support System
9. Customer Service
Ask a Question/Contact us
Get this link
Articles about 9. Customer Service
Phone Card Home
Q: Who handles customer support?
eCallChina handles customer support. Our main goal is your satisfaction. Therefore, our customer support representative will contact the service providers on your behalf in order to rectify any problem. Typically, most problems are corrected within one business day. One major exception is lost minutes which takes a few days more because the carrier must investigate on a case by case basis in order to adjust lost minutes.
Please expand left tree to get articles.
double-click tree's node title or click +