eCallChina Phone Card Knowledge Base and Customer Support System
9. Customer Service Expand All Ask a Question/Contact us Get this link
 Q: We are committed to provide you the best customer service
At eCallChina LLC, we are committed to provide you the best customer service.

As a retailer, we don't have control over the physical phone system so we can't access your calling log and we can't put credit back to your card directly without contacting the phone card company. For faster problem solving, we suggest you to contact the phone card company. Their customer service numbers can be found either in our phone card webpage or the calling instruction we sent you via email.