eCallChina Phone Card Knowledge Base and Customer Support System
9. Customer Service Expand All Ask a Question/Contact us Get this link
 Q: I ordered a wrong card, can I exchange it?
If you found that you ordered a wrong card, please don't use it. It will be hard for us to exchange your card if you have started to use it. Please Contact Us by email with your order number, PIN number, and the phone card you intended to order. We will send the exchange PIN number to you within a day, usually much sooner...