eCallChina Phone Card Knowledge Base and Customer Support System
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 Q: Why the PIN# I received is invalid?

Very rarely we could send you an invalid PIN number. Most probably you used a wrong access number that belongs to a different phone card. Different phone cards use different access numbers. Please check our website very carefully to get the correct access number for your PIN#.

If you are confident that you are using the correct access number, please Contact Us with the PIN# and access number you used so we can check what was wrong.