eCallChina Phone Card Knowledge Base and Customer Support System
Access Numbers Expand All Ask a Question/Contact us Get this link
 Q: What is the difference between local access and toll free access?

Local access numbers are the phone numbers in your area in which you can use your phone card. Typically, these numbers carry no long distance charges which make the calling rates for local access numbers cheaper. That is, you can get more minutes from your phone card by using a local access number. However, during heavy usage periods (like holidays), these numbers can be overloaded.

Toll free access numbers are the phone numbers that start with 1-800, 1-888, 1-877, 1-866, etc. By using a toll free number, you are charged a slightly higher rate because your phone call is routed using the least busy line. Therefore, you have slightly fewer minutes but usually have less busy signals from the toll free access number.