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 Q: Why is eCallChina having difficulty finding the payment I made through Paypal?
This can occur if you contacted us using a different email address than the one you used for your Paypal payment. Whatever the cause, we certainly want to solve the problem, but we need your help. Please login to your Paypal account to check your Paypal transcaction history. Open the detailed page for the items for which you paid us, then copy all the information on the page and e-mail it to us. On the detail page, you should find:

-- your transaction ID -- eCallChina Tracking ID -- the amount you paid us -- your name, email and billing address -- transaction date and time

If your payment was successfully processed by Paypal, you should be able to provide this information to us. Your help is required because Paypal does not give us enough information to trace your order.