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 Q: Everything seems to be fine, but I still cannot place an order. What is the problem?

Because there are several possibilities, it is difficult to say what the problem could be. But the two most common reasons for an inability to complete a transaction are:

  1. Sometimes our credit card processing company is having its own systems problem. Although this is very rare, it can happen. When it does, the problem is usually fixed within 15-30 minutes. So please try again after 30 minutes.
  2. Sometimes the bank that issued you the credit card has put a "hold" on card transactions. If you have experienced numerous failed transactions with your card, you should contact your credit card bank. If, after confirming that either of the above are the cause of your problem, please Contact Us with detailed information and we will get back to you as soon as possible.