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 Q: Rates are subject to change without notice, how can I trust the rate?

Unlike regular phone companies, phone card issuing companies do not know who is using their cards. To minimize legal liabilities which might result from the fact that phone card companies cannot always notify end users about an unanticipated fluctuation in card rates, all phone card companies issue the disclaimer that "rates are subject to change without notice."

Although you will find this notice on our website, eCallChina does its best to ensure dependable, trustworthy service to its clients. In the rare cases in which a rate is updated, a customer who is unhappy with the new rate always have the option to stop using the card and return it to us for a refund of the remaining balance.